Shipping & Returns

We're here and ready to help!

We are currently shipping within OZ, Australia, but will be shipping worldwide soon.

Is it free delivery? You beauty! Yes and tracked.

How long does shipping take? 

 Region Delivery Estimate
UNITED STATES
CANADA
    		7 - 21 days
    EUROPE, UK
    OCEANIA - Australia, New Zealand
    SOUTH-EAST ASIA
      		 10 -35  days
      ALL OTHER COUNTRIES 14 - 35 day

       

      Some countries have restrictions: have restricted shipping:

      Bolivia, Brazil, Brunei, Chile, Costa Rica, Cyprus, Egypt, Estonia, Georgia, Honduras, Iceland, India, Jamaica, Jersey, Kosovo, Kuwait, Lesotho, Maldives, Malta, Mauritius, Mongolia, Morocco, Peru, Philippines, Qatar, Réunion, Saudi Arabia, Serbia, South Africa, Sri Lanka.

      How long does it take to process an order?  Look at you go! It usually takes us up to 24 hours to process orders or less. We aim to ship all items on time, but in rare cases, it can take longer during seasonal holidays.

      Do you offer free tracking on orders? Epic! Tracking numbers are sent by email after a short processing period. Once your order has been shipped, you’ll receive a tracking number via email. Note, it can take up to 7 days for shipping activity to update.

      Have your tracking number to hand? You can track your order's status here.

      Can I get a refund if my goods do not arrive?  Aww Snap!,  Any orders not received within 8 weeks qualify for a full refund or reship. Contact us at sales@megakix.com if there are any issues.

      Do you offer a guarantee, can I return items? too easy! We offer an extended 14 day guarantee.  if you aren’t 100% satisfied with your items or received faulty goods, simply email our customer support team at sales@megakix.com. Please include the email address associated with the order and describe the issue, including photos if possible. We always aim to respond in 48 hours or less!